Protecting What’s Important… Because Things Happen
Insurance Plus isn’t just your one stop shop for insurance needs – they’re also dedicated to serving the community.

Protecting What’s Important… Because Things Happen

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Lane Bauer – Customer Service Agent, Carol Sommers – Employee Benefits Agent, Pam Behan – Retirement Planning, Desiree Kolb – Customer Service Agent, Courtney Hostetter – Individual Health, Life, Medicare Agent. Photo by Troy McQuillen.

For over 100 years, Insurance Plus has been providing quality insurance products and service to the residents of Aberdeen and the surrounding communities. Their staff, comprised of 22 employees in Aberdeen and one in Milbank, maintain a high level of service in their field who are also dedicated to community involvement. 

Insurance Plus’ history dates back to the 1930s. After several acquisitions of different agencies, Insurance Plus as we know it today began its operations in 1994. 

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Eldon Swingler – Agency Principal

“Our professional staff has worked hard to get to where we are today,” said Eldon Swingler, Agency Principal. “In the beginning, we had five or six employees and offered personal and business insurance. Since that time, we continued to grow and expand and now offer business, personal, farm, crop, life, Medicare supplements, individual, and group health insurance.” 

The insurance industry is constantly changing, and as an Independent Insurance Agency representing over 40 insurance companies, Insurance Plus is positioned to assist these clients with all of their insurance needs at one convenient location. 

“There are people that you need to trust and work with in your life, and your insurance agent is one of them,” Eldon said. “We are able to direct and lead clients towards financial success.” 

Insurance Plus has a rich heritage and roots in the community, and they give back and support Aberdeen in any way that they can. They support agencies such as Aspire, Safe Harbor, the Boys & Girls Club of Aberdeen, Northern State University, and SPURS, as well as 4-H programs in six counties and various sporting events in town. 

Their involvement is not just limited to Aberdeen. Insurance Plus employees serve on boards and help many non-profit organizations in the communities surrounding Aberdeen, especially in rural areas. 

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Pat Tollefson – Commercial Agent, Alisa Burgard – Customer Service Agent, Mary Heier – Customer Service Agent, Janel Achen – Commercial Agent, Mic Daggett – Commercial Agent

“We’ve always been encouraged to be involved with the community,” said Courtney Hostetter, Life and Health Agent. “I’ve been involved with the Chamber of Commerce for 8 years, as well as the Aberdeen Exchange Club. I chair the Youth Awards Committee, and we’re able to celebrate the accomplishments and characteristics of the young people who will become the next generation of leaders.” 

“When you live in a town like Aberdeen, the size can make events difficult. Without volunteers, we wouldn’t have events like the Brown County Fair, NSU nights, or Safe Harbor’s Mardi Gras party,” said Eric Payne, Farm Agent. “It’s important to promote events like these. Community involvement shouldn’t become a lost art with the next generation.” 

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Kim Schneider – Farm Agent, Carol Pueppke – Personal Lines Agent, Cecily Joosten – Customer Service Agent, Melissa Rohrbach – Office Manager, Eric Payne – Farm Agent, Andrea Shelton- Customer Service Agent, Christa Swingler – Controller

“I never saw myself working in the insurance industry,” said Carol Sommers, Employee Benefits Agent. “But I love what I do. I like to be involved in the community, and I like to help when I can. We’re encouraged to work with nonprofits and other community efforts, and we’re able to make a difference.” 

“Our agency is comprised of dedicated professional agents with a family-driven culture. Our staff has thrived in our business model, and it’s the key to our success,” Eldon said. //